Various Vacancies

OVERVIEW

A new boutique hotel in Blantyre is inviting applications from qualified, experienced and motivated professionals to fill several positions across its management, food and beverage, stores, procurement and front office departments.

The hotel seeks dedicated individuals who can contribute to efficient operations, excellent customer service, high hospitality standards and a welcoming experience for guests.

JOB TYPE: Full Time

Date Posted: Thursday, 22nd October 2026

Application Deadline: Wednesday, 28th October 2026

Duty Station: Blantyre, Malawi

AVAILABLE POSITIONS AND REQUIREMENTS

1. GENERAL MANAGER

Key Responsibilities

• Oversee the day-to-day operations of all hotel departments.
• Establish and monitor standard operating procedures.
• Recruit, supervise, train and evaluate staff.
• Monitor revenue, occupancy, expenditure and overall financial performance.
• Develop strategies to increase bookings, revenue and guest satisfaction.
• Supervise the Food and Beverage Supervisor, Front Office Supervisor, and Stores and Procurement Clerk.
• Coordinate hotel departments and maintain consistent service standards.
• Oversee purchasing, supplier relationships, reservations, marketing and promotional activities.
• Ensure compliance with applicable health, safety, hygiene and hospitality requirements.
• Prepare operational reports for the Managing Director.

Qualifications and Experience

• Bachelor's degree in Hospitality Management, Tourism Management, Business Administration or a related field.
• At least five (5) years of relevant hospitality industry experience.
• Demonstrated experience in a senior supervisory or management role.
• Knowledge of budgeting, revenue management, cost control and operational reporting.
• Familiarity with hotel reservation systems, front office and food and beverage operations.
• Strong leadership, communication, decision-making and problem-solving skills.

Application Link: https://polluxpms.com/vacancies.html?

2. FOOD AND BEVERAGE SUPERVISOR

Key Responsibilities

• Supervise daily kitchen, restaurant and bar operations.
• Coordinate chefs, waiters and bartenders.
• Monitor food preparation, presentation, portion sizes and consistency.
• Assist with menu development, costing and food production planning.
• Maintain food safety, sanitation and kitchen hygiene standards.
• Monitor food and beverage costs and minimise wastage.
• Coordinate stock requirements with the Stores and Procurement Clerk.
• Prepare staff duty rosters and monitor employee performance.
• Address guest feedback and complaints relating to food and beverage services.
• Prepare departmental reports and work with the General Manager to improve service quality.

Qualifications and Experience

• Diploma in Hospitality Management, Culinary Arts or Food Production.
• At least three (3) years of relevant experience in kitchen, catering or food and beverage operations, preferably with supervisory responsibilities.
• Knowledge of food preparation, menu planning, food costing and portion control.
• Understanding of food safety, sanitation and hygiene standards.
• Experience in stock control and staff supervision.
• Strong organisational, communication, leadership and coordination skills.

Application Link: https://polluxpms.com/vacancies.html#catering-supervisor

3. STORES AND PROCUREMENT CLERK

Key Responsibilities

• Receive, inspect and record goods delivered to the hotel.
• Maintain accurate inventory records, stock cards and stores documentation.
• Issue supplies to authorised departments against approved requisitions.
• Monitor stock levels and prepare replenishment requests.
• Obtain supplier quotations and assist with price comparisons.
• Coordinate deliveries and maintain professional supplier relationships.
• Conduct physical stock counts and reconcile results with inventory records.
• Report stock discrepancies, wastage, damaged goods and expired items.
• Maintain procurement files, invoices, delivery notes and goods-received records.
• Prepare stock movement and procurement reports.
• Support transparent purchasing practices and comply with hotel approval procedures.

Qualifications and Experience

• Diploma in Procurement and Supply Chain Management, Logistics, Accounting, Hospitality Management or a related field.
• At least three (3) years of relevant experience in procurement, stores or inventory management.
• Good understanding of stock control, purchasing documentation and inventory reconciliation.
• Computer proficiency, particularly in Microsoft Excel and inventory management systems.
• Strong numerical, record-keeping, organisational and communication skills.
• Honesty, integrity, accuracy and accountability.

Application Link: https://polluxpms.com/vacancies.html#stores-and-procurement-clerk

4. FRONT OFFICE SUPERVISOR

Key Responsibilities

• Supervise daily front office operations and ensure professional guest service.
• Oversee check-in and check-out procedures, room allocations and guest registration.
• Manage reservations, telephone enquiries, email correspondence and booking requests.
• Ensure accurate guest billing, invoicing and payment processing.
• Coordinate with housekeeping to ensure rooms are ready for arriving guests.
• Monitor room availability, occupancy, arrivals, departures and room status.
• Handle guest complaints and resolve service issues professionally.
• Train, supervise and evaluate reception staff.
• Maintain accurate reservation records and protect guest confidentiality.
• Support online travel agency platforms and other reservation channels.
• Prepare front office and occupancy reports.
• Coordinate service improvements with the General Manager.

Qualifications and Experience

• Diploma in Hospitality Management, Tourism or a related field.
• At least two (2) years of front office operations experience, preferably with supervisory responsibilities.
• Knowledge of hotel management systems, reservation procedures and guest account management.
• Computer proficiency and operational reporting skills.
• Excellent communication, customer service and conflict-resolution abilities.
• Strong organisation, integrity and attention to detail.

Application Link: https://polluxpms.com/vacancies.html#front-office-supervisor

5. CHEF

Key Responsibilities

• Prepare and cook meals according to approved menus, recipes and quality standards.
• Ensure attractive food presentation and appropriate serving temperatures.
• Maintain portion control and minimise food wastage.
• Assist with menu planning, recipe development and ingredient requirements.
• Ensure ingredients are fresh and properly stored and handled.
• Maintain kitchen cleanliness, hygiene and food safety standards.
• Monitor kitchen stock consumption and communicate replenishment needs to the Food and Beverage Supervisor.
• Use, clean and maintain kitchen equipment and utensils properly.
• Follow food storage, stock rotation and waste disposal procedures.
• Coordinate with kitchen staff to ensure timely preparation and delivery of orders.
• Assist with catering for special events and group bookings.
• Report equipment faults and food quality concerns promptly.

Qualifications and Experience

• Certificate in Professional Cookery, Culinary Arts, Food Production, Hospitality or a related field.
• At least two (2) years of relevant experience in a hotel, restaurant or professional kitchen.
• Good knowledge of food preparation, cooking methods and presentation.
• Understanding of food safety, kitchen sanitation and proper food storage.
• Ability to follow recipes, maintain portion consistency and control wastage.
• Creativity, teamwork, time management and the ability to work under pressure.

Application Link: https://polluxpms.com/vacancies.html#chef

HOW TO APPLY

Interested and suitably qualified candidates should submit their CVs and supporting documents through the relevant application link for the position they wish to apply for.

Applicants should ensure they select the correct position and submit their applications before the closing date.

Closing Date: Wednesday, 28th October 2026