Overview

VACANCY – SECRETARY/RECEPTIONIST

Position: Secretary/Receptionist

Duty Station: Blantyre

Job Purpose

The Secretary/Receptionist will be responsible for providing efficient secretarial, administrative and front-office support, ensuring effective communication, professional reception services and smooth day-to-day office operations.

Key Responsibilities

• Receive and attend to visitors and clients in a professional and courteous manner.
• Answer, screen and direct telephone calls and respond to enquiries appropriately.
• Manage incoming and outgoing correspondence, emails and other office communications.
• Prepare, type, format and maintain letters, reports, minutes, notices and other official documents.
• Maintain proper filing systems and ensure accurate and secure record keeping.
• Manage appointments, meetings, calendars and other administrative schedules.
• Receive, sort and distribute incoming mail and other correspondence.
• Assist in arranging meetings, preparing meeting materials and taking minutes when required.
• Maintain office stationery and other administrative supplies and report shortages to the relevant supervisor.
• Provide general administrative and secretarial support to management and other departments as required.
• Maintain confidentiality of company and employee information.
• Perform any other duties assigned by management from time to time.

Minimum Qualifications and Experience

• Diploma in Business Administration or a related field.
• Secretarial qualification will be an added advantage.
• Five (5) to seven (7) years’ relevant working experience in a secretarial, reception or administrative role.
• Proficient in Microsoft Word and Microsoft Excel.
• Fast and accurate typing skills.
• Excellent written and verbal communication skills.
• Good organizational and time management skills.
• Candidates with a Bachelor of Science (BSc) or Bachelor of Business Administration (BBA) will have an added advantage.

Key Competencies

The ideal candidate should demonstrate:

• Professional and pleasant interpersonal skills.
• Excellent communication and customer service skills.
• High level of confidentiality and integrity.
• Strong organizational and administrative skills.
• Attention to detail and accuracy.
• Ability to multitask and work under pressure.
• Good telephone etiquette and professional appearance.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications.
• Positive attitude and willingness to learn.

How to Apply

Interested and suitably qualified candidates should submit their application letter, detailed Curriculum Vitae (CV) and copies of relevant academic and professional certificates to:

Email: shro.creckhardware@gmail.com

CC: financecreckhardware@gmail.com; hrmcreckhardware@gmail.com Closing Date: 10 September 2026

Only shortlisted candidates will be contacted.