Overview of the role

As a professionally trained Security Officer for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories as well as ports and airports. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV and surveillance equipment and helping to identify and prevent criminal activity.

Core Responsibilities

• Security Governance: Drive full compliance with Group Mandatory Security Procedures, working in close alignment with the General Manager – Cash Solutions.
• Inspections & Corrective Action: Conduct and document rigorous daily, weekly, and monthly safety inspections. Ensure timely escalation of defects and oversee the implementation of corrective measures.
• Operational Discipline: Enforce strict adherence to CIT Operating Limits, vehicle management protocols, and fuel efficiency targets among crews and supervisors.
• Investigative Oversight: Lead internal investigations into cash losses, procedural breaches, and Road Traffic Accidents (RTAs), producing high level reports for executive management.
• Resource Optimisation: Audit regional operations to identify and implement fuel and fleet efficiency improvements.
• Strategic Liaison: Maintain robust professional relationships with Manned Security departments and the Malawi Police Service.
• Training & Mentorship: Elevate branch security standards through proactive training, counseling, and operational support.
• Health & Safety Leadership: Act as the Regional H&S Representative, coordinating all regional safety initiatives and compliance.

Requirements & Competencies

• Education: Diploma in Business Management, Customer Services, or a related Security/Risk Management field.
• Licensing: Must possess a valid Motorbike and or Vehicle Driver’s License (Essential for field mobility).
• Technical Proficiency: Strong working knowledge of Google Workspace, Microsoft Office and digital reporting.
• Leadership Traits:
• Proven ability to sustain complex internal and external professional relationships.
• A firm but fair approach to staff management and disciplinary matters.
• A vision for security innovation and proactive risk mitigation.
• Exceptional persuasive and communication skills.