Background

The Malawi Enterprise Development Fund Limited (MEDF) is a government-owned microfinance institution whose mission is to economically empower ordinary and underserved Malawians, particularly women, youth, and persons with disabilities, through the provision of quality, affordable, and sustainable microfinance services.

Reporting to: Director of Operations (MF2).

Job Purpose

Oversee daily operations across all branches and satellite offices

Monitor performance of operational units and ensure achievement of set targets

Coordinate loan processing, disbursement, and recovery activities

Develop and implement operational policies and procedures

Ensure compliance with organizational policies and regulatory requirements

Supervise and support branch and operations staff

Prepare and submit operational reports to management

Identify operational risks and implement mitigation measures

Drive efficiency improvements and service delivery enhancements

Coordinate resource allocation across duty stations

Description

The Operations Manager will be responsible for overseeing and coordinating the day-to-day operations of the organization to ensure efficiency, productivity, and alignment with strategic objectives.

Qualification

Bachelor’s Degree in Finance, Accounting, Economics, Banking, Microfinance, or  Business Administration obtained from an NCHE accredited institution

Master’s Degree in Finance, Accounting, Economics, Banking, Microfinance, or Business Administration obtained from an NCHE accredited institution

Experience

Five (5) years of work experience, with at least three (3) years at management level

To apply for this job please visit medf.mw.