OVERVIEW

Illovo Sugar (Malawi) plc is the country's leading producer of raw, refined and specialty sugars, employing more than 9,000 people. The company is part of Illovo Sugar Africa Group, a wholly owned subsidiary of Associated British Foods plc (ABF).

Under its Tiwale initiative, which promotes growing together and positively impacting people's lives, Illovo Sugar (Malawi) plc invites applications from suitably qualified and experienced professionals to fill the following vacancies across its manufacturing and People & Performance departments.

JOB TYPE: Permanent, except where otherwise indicated.

Application Deadline: Thursday, 19th November 2026

AVAILABLE POSITIONS

1. MAINTENANCE FOREMAN – ELECTRICAL

Number of Posts: 1

Location: Dwangwa

Organisational Unit: Manufacturing

Reports to: Electrical Engineer

Job Category: Permanent</text>

JOB SUMMARY

The Maintenance Foreman – Electrical will plan and supervise electrical maintenance activities, manage shift performance, and ensure equipment reliability and maintenance targets are achieved safely and cost-effectively.

KEY DUTIES AND RESPONSIBILITIES

Plan and supervise daily work and employee performance on assigned shifts.
Organise work schedules and allocate duties to achieve team and company objectives safely.
Work with teams to achieve shift, daily, weekly, monthly and off-crop shutdown targets.
Ensure maintenance tasks are prioritised and planned systematically and cost-effectively.
Manage adherence to the iAMP policy and maintenance practices.
Ensure equipment reliability and alignment of maintenance plans with operational requirements.
Identify opportunities to improve equipment performance and quality management.
Implement continuous improvement initiatives and conduct physical inspections.
Identify team learning and development needs and coordinate appropriate training.
Work with Optimisation and Production teams to solve problems and promote teamwork.
Ensure accurate and timely recording and close-out of maintenance activities in SAP.
Manage key engineering activities in line with Group technical risk guidelines.
Identify and monitor Key Performance Indicators (KPIs).
Promote compliance with company policies, including Safety, Health, Environment, Risk and Quality (SHERQ), Competition Law, and Anti-Bribery and Corruption (ABC).

QUALIFICATIONS AND EXPERIENCE

Malawi TEVETA Diploma in Electrical or National Trade Test Grade 1 in Electrical, or an equivalent qualification.
Three (3) years of experience in a manufacturing or industrial environment will be an added advantage.
Knowledge and experience in continuous improvement.
Familiarity with maintenance planning systems such as SAP will be an added advantage.

2. FOOD SAFETY & QUALITY OFFICER

Number of Posts: 2

Location: Dwangwa

Organisational Unit: Manufacturing

Reports to: FSQ Business Partner

Job Category: Permanent</text>

JOB SUMMARY

The Food Safety & Quality Officer will monitor food safety and quality standards across assigned operational areas, ensuring compliance with approved procedures, manufacturing practices and product specifications.

KEY DUTIES AND RESPONSIBILITIES

Monitor compliance with approved food safety procedures across assigned operational areas.
Conduct scheduled inspections of production, processing, packaging, storage and dispatch areas.
Verify adherence to Good Manufacturing Practices (GMP) and Good Hygiene Practices (GHP).
Monitor Critical Control Points and Operational Prerequisite Programmes according to approved procedures.
Verify that corrective actions are implemented when critical or operational limits are exceeded.
Inspect incoming raw materials and packaging materials against approved specifications.
Conduct scheduled in-process inspections and tests during production.
Conduct required physical, chemical, microbiological, sensory and packaging assessments.
Inspect employee hygiene, protective clothing and conduct in food-handling areas.
Monitor compliance with handwashing, access control and personal hygiene requirements.
Collect representative samples according to approved sampling procedures.
Support investigations into consumer and customer complaints.
Promote compliance with company policies, including SHERQ, Competition Law, and Anti-Bribery and Corruption (ABC).

QUALIFICATIONS AND EXPERIENCE

A Diploma or equivalent technical qualification in Food Science, Food Technology, Chemistry, Microbiology, Quality, Manufacturing or a related field.
A Bachelor's degree in any of the listed or related fields will be an added advantage.
Two (2) to four (4) years of experience in food, beverage, sugar or process manufacturing quality/food safety.
Working knowledge of GMP, HACCP principles, sampling, basic laboratory methods, traceability, non-conformance control, root-cause tools and document control.
Integrity, attention to detail, constructive challenge, communication, teamwork, learning agility and disciplined follow-through.
Proficiency in Microsoft Office applications.
Ability to work shifts, enter production areas and handle approved sampling/testing equipment.

3. FSQ BUSINESS PARTNER

Number of Posts: 1

Location: Dwangwa

Organisational Unit: Manufacturing

Reports to: Site Factory Head

Job Category: Permanent</text>

JOB SUMMARY

The FSQ Business Partner will support the development and implementation of food safety and quality strategies, standards and systems. The role will ensure compliance with customer and regulatory requirements, oversee quality assurance processes and strengthen food safety performance across the business.

KEY DUTIES AND RESPONSIBILITIES

Contribute to the development of country Food Safety and Quality strategies, standards, processes and plans.
Support the communication, implementation and integration of food safety and quality systems, best practices, policies, tools and technology.
Promote the achievement of "Right First Time" and "Positive QA Release" in line with customer and regulatory requirements.
Contribute to technical reviews of information from monitoring programmes, incident management systems and quality tests.
Engage internal and external stakeholders on food safety and quality matters.
Manage the customer complaints process, ensuring investigation, corrective action, closure and effective customer feedback.
Oversee Certificates of Analysis (COAs) through laboratory quality control and microbiological testing, outbound logistics and warehouses.
Manage export and new customer technical requirements.
Oversee the Consumer Care Line.
Manage internal and external audit requirements, including customer and regulatory audits.
Provide technical and compliance support to customers.
Develop and manage reporting systems to track food safety and quality performance.
Promote compliance with company policies, including SHERQ, Competition Law, and Anti-Bribery and Corruption (ABC).

QUALIFICATIONS AND EXPERIENCE

Bachelor's degree in Chemistry, Microbiology or Food Sciences. A Sugar Technology qualification will be an advantage.
FSSC 22000 auditor qualification.
Five (5) to seven (7) years of experience in food science, including at least two (2) years in quality control or quality assurance.
At least two (2) years of experience in audit processes relating to quality, food safety and GMP.
Good communication skills and the ability to engage and influence others.
Project management skills.
Good working knowledge of applicable food safety regulations and relevant authorities.
Strong analytical skills and proficiency in Microsoft Office.

4. PEOPLE & PERFORMANCE OFFICER

Number of Posts: 1

Location: Nchalo Estate

Organisational Unit: People & Performance

Reports to: P&P Business Partner

Job Category: Permanent</text>

JOB SUMMARY

The People & Performance Officer will support the implementation of People & Performance plans and employee lifecycle practices, maintain staff information and provide timely data to support management decision-making and efficient HR service delivery.

KEY DUTIES AND RESPONSIBILITIES

Support the overall People & Performance plans and the P&P Business Partner in achieving business objectives.
Maintain the employee information database.
Support and administer employee lifecycle practices, from recruitment to retirement.
Provide accurate and timely data for decision-making.
Collaborate with managers and employees to promote a healthy organisational climate, culture and employee relations.
Provide day-to-day People & Performance support to ensure efficient service delivery.
Understand business support requirements and improve operational efficiency and processes.
Prepare monthly labour productivity reports.
Coach line managers on People & Performance processes and policies.
Promote compliance with company procedures, including SHERQ, Competition Law, and Anti-Bribery and Corruption (ABC).

QUALIFICATIONS AND EXPERIENCE

Bachelor's degree in Human Resources Management, Business Management, Public Administration, Organisational Psychology or an equivalent qualification.
Malawi School Certificate of Education (MSCE).
Three (3) to five (5) years of work experience in HR Administration.

5. FOOD, SAFETY & QUALITY OFFICER

Number of Posts: 1

Location: Limbe

Organisational Unit: Manufacturing

Reports to: FSQ Team Leader

Job Category: Fixed-Term Contract</text>

JOB SUMMARY

The Food, Safety & Quality Officer will monitor food safety procedures, conduct inspections and tests, and verify that production processes and finished products meet approved quality and safety requirements.

KEY DUTIES AND RESPONSIBILITIES

Monitor compliance with approved food safety procedures across assigned operational areas.
Conduct scheduled inspections of production, processing, packaging, storage and dispatch areas.
Verify adherence to Good Manufacturing Practices (GMP) and Good Hygiene Practices (GHP).
Monitor Critical Control Points and Operational Prerequisite Programmes according to approved procedures.
Inspect incoming raw materials and packaging materials against approved specifications.
Collect representative samples according to approved sampling procedures.
Conduct visual, physical, chemical or other approved tests.
Conduct scheduled in-process inspections and tests during production.
Verify conformity with approved process parameters and product specifications.
Check product appearance, weight, volume, dimensions, temperature, pH, moisture and other applicable quality characteristics.
Collect finished-product samples using approved sampling procedures.
Promote compliance with company policies, including SHERQ, Competition Law, and Anti-Bribery and Corruption (ABC).

QUALIFICATIONS AND EXPERIENCE

Diploma or equivalent technical qualification in Food Science, Food Technology, Chemistry, Microbiology, Quality, Manufacturing or a related field.
Two (2) to four (4) years of experience in food, beverage, sugar or process manufacturing quality/food safety.
Working knowledge of GMP, HACCP principles, sampling, basic laboratory methods, traceability, non-conformance control, root-cause tools and document control.
Integrity, attention to detail, constructive challenge, communication, teamwork, learning agility and disciplined follow-through.
Computer literacy.
Ability to work shifts, enter production areas and handle approved sampling/testing equipment.

6. FOOD SAFETY & QUALITY OFFICER

Number of Posts: 1

Location: Nchalo Estate

Organisational Unit: Manufacturing

Reports to: Food Safety & Quality Business Partner

Job Category: Permanent</text>

JOB SUMMARY

The Food Safety & Quality Officer will monitor compliance with food safety procedures and product specifications, conduct inspections and tests, collect samples and report deviations to support quality assurance across manufacturing operations.

KEY DUTIES AND RESPONSIBILITIES

Monitor compliance with approved food safety procedures across assigned operational areas.
Conduct scheduled inspections of production, processing, packaging, storage and dispatch areas.
Monitor Critical Control Points and Operational Prerequisite Programmes according to approved procedures.
Verify that corrective actions are implemented when critical or operational limits are exceeded.
Inspect employee hygiene, protective clothing and conduct in food-handling areas.
Monitor compliance with handwashing, access control and personal hygiene requirements.
Inspect incoming raw materials and packaging materials against approved specifications.
Collect representative samples according to approved sampling procedures.
Conduct visual, physical, chemical or other approved tests.
Place potentially non-conforming materials on temporary hold in accordance with designated authority and procedures.
Report deviations immediately to the Production team and Food Safety & Quality Business Partner.
Conduct required physical, chemical, microbiological, sensory and packaging assessments within the officer's authorised competence.
Support investigations into consumer and customer complaints.
Promote compliance with company policies, including SHERQ, Competition Law, and Anti-Bribery and Corruption (ABC).

QUALIFICATIONS AND EXPERIENCE

Diploma or equivalent technical qualification in Food Science, Food Technology, Chemistry, Microbiology, Quality, Manufacturing or a related field.
Two (2) to four (4) years of experience in food, beverage, sugar or process manufacturing quality/food safety.
Working knowledge of GMP, HACCP principles, sampling, basic laboratory methods, traceability, non-conformance control, root-cause tools and document control.
Demonstrated integrity, attention to detail, constructive challenge, communication, teamwork, learning agility and disciplined follow-through.
Computer literacy.
Ability to work shifts, enter production areas and handle approved sampling/testing equipment.

HOW TO APPLY

Interested and suitably qualified candidates should submit the following documents:

An application letter.
A detailed Curriculum Vitae (CV).
Copies of relevant academic and professional certificates.
Contact details of traceable referees.
A copy of National ID.

APPLICATION ADDRESSES

For Dwangwa vacancies:

Site People & Performance Head

Illovo Sugar (Malawi) plc

P.O. Box 46

Dwangwa, Malawi

Email: DwangwaCorporateMail@illovo.co.za

For Nchalo Estate vacancy – People & Performance Officer:

The Human Resource Mill Head

Illovo Sugar (Malawi) plc

Private Bag 50

Blantyre, Malawi

Email: nchalohr@illovo.co.za

For Limbe vacancy – Food, Safety & Quality Officer:

The Human Resource Director

Illovo Sugar (Malawi) plc

Private Bag 580

Limbe, Malawi

Email: MWCorporatehr@illovo.co.za

Closing Date: Thursday, 19th November 2026

Only shortlisted candidates will be acknowledged.

Illovo Sugar (Malawi) plc is an equal opportunity employer, and women are encouraged to apply.

“SUGAR IS OUR BUSINESS BUT PEOPLE ARE OUR SWEETEST ASSETS.”