OVERVIEW

Ufulu Finance Limited is a team of ethical bankers, agronomists, risk analysts, and technology developers passionate about expanding financial freedom across Malawi.

The company invites applications from suitably qualified, experienced, and motivated professionals to fill four categories of vacancies at its Lilongwe Head Office. The available opportunities cover administration and human resources, marketing, risk and compliance, and sales.

JOB TYPE: Full Time

Application Deadline: Not specified

AVAILABLE POSITIONS

1. ADMINISTRATION AND HR OFFICER

JOB SUMMARY

The Administration and HR Officer will oversee the smooth day-to-day running of office operations and human resource functions. The role combines administrative support with core HR responsibilities, including recruitment, onboarding, employee records, leave and attendance management, payroll inputs, and staff welfare.

KEY REQUIREMENTS

Academic, Professional Qualifications and Experience

Applicants should possess the following:

A Bachelor's degree in Business Administration, Human Resource Management, Procurement and Supply Chain, Accounting, or a related field.
At least four (4) years of experience in administration and human resources.
Knowledge of procurement, labour law, and human resource practices.
Proficiency in Microsoft Office applications and HR systems.

DUTIES AND KEY RESPONSIBILITIES

The successful candidate will be responsible for:

Office Administration and Operations

Overseeing daily office operations to ensure smooth and efficient service delivery.
Managing the fixed asset register, vehicle fleet, and fuel logs.
Coordinating travel arrangements, logistics, and other administrative activities.
Overseeing service contracts and ensuring effective management of office services.
Coordinating procurement activities, sourcing suppliers, and evaluating supplier performance.

Human Resource Management

Coordinating recruitment, selection, and onboarding processes.
Maintaining accurate employee records and managing leave and attendance.
Supporting employee relations, staff welfare, and payroll inputs.
Ensuring compliance with established human resource and administrative policies.

2. MARKETING OFFICER

JOB SUMMARY

The Marketing Officer will promote Ufulu Finance's products and services, manage the company's digital presence, maintain brand consistency, and support marketing campaigns to increase brand awareness and generate customer leads.

KEY REQUIREMENTS

Academic, Professional Qualifications and Experience

Applicants should possess the following:

A Bachelor's degree in Marketing, Business Administration, Communications, Digital Marketing, or a related field.
At least four (4) years of experience in marketing.
Demonstrated integrity and discretion.

DUTIES AND KEY RESPONSIBILITIES

The successful candidate will be responsible for:

Digital Marketing and Brand Management

Managing the company's website and social media platforms.
Creating and publishing engaging marketing content.
Maintaining a content calendar and coordinating regular content publication.
Ensuring consistency in the company's brand identity and messaging.

Marketing Campaigns and Business Development

Coordinating marketing campaigns to promote the company's products and services.
Preparing marketing materials for promotional activities.
Conducting market research to identify customer needs and business opportunities.
Generating customer leads and referring them to the appropriate teams.
Preparing monthly marketing reports.

3. RISK AND COMPLIANCE OFFICER

JOB SUMMARY

The Risk and Compliance Officer will help ensure that Ufulu Finance operates in accordance with applicable laws, regulations, regulatory directives, and internal policies. The role involves identifying, assessing, and mitigating business risks, reviewing company policies, monitoring internal controls, and advising management on regulatory changes.

KEY REQUIREMENTS

Academic, Professional Qualifications and Experience

Applicants should possess the following:

A Bachelor's degree in Risk Management, Compliance, Law, Finance, Accounting, Business Administration, or a related field.
At least three (3) years of experience in risk management, compliance, auditing, or financial services. Experience in financial services will be an advantage.
Knowledge of regulatory requirements and internal control principles.
Strong analytical, communication, and report-writing skills.

DUTIES AND KEY RESPONSIBILITIES

The successful candidate will be responsible for:

Risk Management

Maintaining the company's risk register.
Monitoring risk controls and identifying potential business risks.
Reviewing internal controls and recommending improvements.
Supporting the implementation of appropriate risk-mitigation measures.

Regulatory Compliance and Policy Management

Monitoring applicable laws, regulations, and regulatory directives.
Developing and reviewing company policies and procedures.
Advising management on regulatory changes and their implications.
Following up on audit findings and supporting the implementation of corrective actions.
Preparing compliance reports.
Educating staff on company policies, compliance requirements, and relevant procedures.

4. SALES OFFICERS (2 POSITIONS)

JOB SUMMARY

The Sales Officers will promote Ufulu Finance's financial products and services, acquire new customers, maintain customer relationships, and achieve assigned sales targets to support business growth and profitability.

KEY REQUIREMENTS

Academic, Professional Qualifications and Experience

Applicants should possess the following:

A degree in Marketing, Business Administration, Sales, or a related field.
At least five (5) years of experience in sales, marketing, or customer service. Relevant experience will be an advantage.
Experience in microfinance or financial services will be an added advantage.
Strong selling, communication, negotiation, and customer relationship-management skills.

DUTIES AND KEY RESPONSIBILITIES

The successful candidates will be responsible for:

Sales and Customer Acquisition

Identifying and approaching potential customers.
Conducting field visits to promote financial products and services.
Building and managing a pipeline of prospective customers.
Acquiring new customers through referrals, networking, and other sales activities.
Explaining the company's products and services to customers clearly and professionally.

Sales Performance and Reporting

Working towards and achieving assigned sales targets.
Maintaining accurate customer and sales records.
Preparing sales reports and providing regular updates on performance.
Gathering market feedback and sharing relevant information with management.
Maintaining positive relationships with existing and prospective customers.

HOW TO APPLY

Interested and suitably qualified candidates should submit their applications through Ufulu Finance Limited's online recruitment platform.

Application Link: https://www.ufulufinance.com/jobs

Applicants should visit the official careers page, identify their preferred position, and follow the application instructions provided.

Application Deadline: Not specified.