Blantyre Baptist Church, a member of the Baptist Convention in Malawi, which operates well-established primary schools and Blantyre Baptist Academy in Blantyre, invites applications from suitably qualified, dynamic, and experienced individuals to fill the position of Fees Officer based at Blantyre Baptist Academy, Nancholi.

Job Title: Fees Officer

Reports to: Finance Manager

Job Purpose

The Fees Officer will be responsible for the effective management of student fee collections, payment processing, debt recovery, and parent engagement.

Key Duties and Responsibilities

• Manage the collection, recording, reconciliation, and banking of student fees through various payment channels.
• Maintain accurate and up-to-date student payment records, issue receipts, and promptly identify and report discrepancies.
• Manage fee invoicing, debt recovery, and follow-up of outstanding accounts, including payment reminders and approved payment plans.
• Communicate professionally with parents and guardians regarding fees, arrears, payment arrangements, and related queries.
• Engage with prospective parents, promote the school’s programmes and services, conduct school tours, and support student enrolment and retention initiatives.
• Maintain a database of prospective families and provide management with feedback on parent needs, market trends, and enrolment opportunities.
• Prepare accounts receivable, fee collection, outstanding debt, and payment reports for management and finance.
• Maintain accurate financial and student records and provide documentation required for audits, reconciliations, and compliance.
• Support the Finance and Administration team with other duties as assigned by management.

Qualifications and Experience

1. Hold a Bachelor’s Degree in either Accounting, Finance or Marketing from a recognized institution.
2. Have at least 2 years of relevant working experience, preferably in accounts receivable, debt recovery, sales or school administration.
3. Demonstrate proven sales and customer relationship management skills.
4. Have experience dealing directly with customers, clients, parents, or other stakeholders.
5. Demonstrate strong numerical, analytical, reconciliation, and record-keeping skills.
6. Be proficient in Microsoft Office applications, particularly Microsoft Excel.
7. Have good knowledge of payment processing and debt recovery procedures.
8. Demonstrate excellent communication, negotiation, and interpersonal skills.
9. Possess a high degree of integrity, confidentiality, accuracy, and professionalism.

Key Competencies

The successful candidate should possess:

• Sales and business development skills
• Customer and parent relationship management
• Debt recovery and negotiation skills
• Excellent communication and interpersonal skills
• Financial integrity and accountability
• Strong numerical and analytical ability
• Attention to detail and accuracy
• Persuasiveness and influencing skills
• Problem-solving and decision-making ability
• Professionalism and confidentiality
• Ability to work under pressure and meet targets
• Good organizational and time-management skills

METHOD OF APPLICATION

Interested candidates who meet the above requirements should submit:

• A signed application letter
• Copies of relevant academic and professional certificates
• A detailed Curriculum Vitae (CV) with at least three (3) traceable referees Applications should be addressed to:

The Resident Pastor,

Blantyre Baptist Church,

P.O. Box 1283,

Blantyre.

Applications may be submitted via email to blantyrebaptist@gmail.com or hand delivered to Blantyre Baptist Church, Chichiri Campus.

Closing Date: Friday, 21st August 2026

Only shortlisted candidates will be acknowledged.