Community Welfare Officer
Changing Stars Malawi
Job Description
VACANCY ANNOUNCEMENT
Position: Community Welfare Officer
Organization: Changing Stars Malawi
Location: Cape Maclear, Mangochi, Malawi
Application Email: charlie@changingstarsmalawi.org
Deadline: 30th June 2026
About the Role
Changing Stars Malawi is seeking a passionate, committed, and compassionate individual to join its team as a Community Welfare Officer. The successful candidate will play a key role in supporting vulnerable children, families, and communities through sponsorship, education, welfare, safeguarding, and community development programmes.
Working Hours
40 hours per week, with flexibility required based on community and programme needs.
Contract Type
3 months' probation, followed by a renewable 12-month contract based on performance and funding availability.
Duties and Responsibilities
Sponsorship Programme Responsibilities
- Monitor the wellbeing, attendance, and progress of CSM-sponsored students
- Assess sponsorship applications and conduct home visits to identify vulnerable children and families
- Provide basic emotional support and refer complex cases appropriately
- Support reintegration and transition of students within the education system
Community Hub Responsibilities
- Support activities and operations at the Community Hub where required
- Use the Hub environment to identify and support children who may require additional welfare support
- Report significant concerns, safeguarding issues, and programme successes to the CSM Senior Leadership Team
School and Education Support
- Work with school staff to monitor attendance, behaviour, wellbeing, and safeguarding concerns
- Investigate repeated absenteeism and support children at risk of dropping out
- Liaise with teachers and families to identify children requiring additional support
- Monitor attendance and academic reports of sponsored university students
Family and Community Support
- Deliver parenting and wellbeing workshops within the community
- Support vulnerable families and mediate issues affecting children's welfare or education
- Identify families requiring emergency or specialist support and refer concerns appropriately
- Build referral links with local support services where needed
Monitoring, Reporting and Impact
- Maintain accurate case records and monthly welfare reports
- Support safeguarding monitoring, data collection, and impact tracking
- Collect case studies and impact stories with appropriate consent
- Assist in developing vulnerability assessment and sponsorship monitoring systems
Volunteer and Staff Support
- Support safeguarding and cultural orientation for volunteers and visitors
- Act as a safeguarding focal person within programmes where required
- Assist with staff wellbeing and conflict resolution when necessary
Please note: Job duties may evolve over time as Changing Stars Malawi projects and programmes develop.
Requirements
Required Qualifications and Skills (Essential)
- Degree in Social Work, Community Development, Education, Psychology, or a related field
- Competent computer skills, including:
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Google Drive
- Fluency in both Chichewa and English
Preferred Experience (Not Essential)
- Experience in educational or teaching roles for any age group
- Experience in project initiation, management, and impact reporting
- First Aid training
- Valid driving licence
Safeguarding
Changing Stars Malawi is committed to safeguarding children and vulnerable adults. Successful candidates will be subject to reference and safeguarding checks.
The successful candidate must demonstrate high levels of integrity, professionalism, and commitment to child safeguarding.
Salary and Benefits
Salary will be based on qualifications and experience.
Additional benefits include:
- Housing provided in Cape Maclear
- Personal employee travel allowance
- Healthcare allowance
Applicants should state their salary expectation in their cover letter.
How to Apply
Interested candidates should submit the following:
- Cover Letter
- Curriculum Vitae (CV)
- Contact details of referees
Applications should be sent to:
charlie@changingstarsmalawi.org
Deadline
30th June 2026
Applications received after the deadline will not be considered.
Only shortlisted candidates will be contacted within 14 days after the closing date for interviews. Interviews may include practical tasks relevant to the role. Reference and safeguarding checks will be conducted for successful candidates prior to appointment.
Additional Information
To learn more about Changing Stars Malawi, visit:
https://changingstarsmalawi.org
Applicants are encouraged to familiarize themselves with the organisation through its website and social media platforms, including Instagram, TikTok, Facebook, and LinkedIn, to strengthen their application.
Changing Stars Malawi reserves the right not to make an appointment and is committed to a fair and transparent recruitment process. Any inappropriate attempt to influence the recruitment process may result in disqualification.
About the employer
Changing Stars Malawi
No description provided.